Privacy and Security Policy

 

PRIVACY NOTICE – Effective 21.05.2018

Introduction

Mulderrigs Solicitors Ltd are committed to keeping your personal information secure and confidential and your privacy is important to us.

This Privacy Notice explains what personal data Mulderrigs Solicitors Ltd collects from you, through our interactions with you and through our products and services and how we use that data.

Your Privacy

Mulderrigs Solicitors Ltd are committed to protecting your privacy and maintaining the security of any personal information received from you.  We strictly adhere to the requirements of the EU General Data Protection Regulation.

When you engage Mulderrigs Solicitors Ltd to deal with a case we will ask you for your name, contact details, address. We will also ask for other relevant personal data directly from you in order to operate effectively and provide the best service we can in relation to the case you have instructed us to deal with. This may include medical records and details of your earnings. If we need to make payments to you or receive payments from you we may ask for your bank details.

We may also obtain data from third parties on your behalf and only when you have given us express instructions and permission to do so.

In the course of properly dealing with your matter we may share your data with third parties who are properly connected with your case. This may include: barristers, experts, witnesses, insurers, the court service and representatives of your opponents.

In the course of properly meeting our professional and regulatory obligations we may share your data with third parties who are properly connected with the investigation of our discharge of those obligations. This may include: the Solicitors Regulation Authority, the Law Society, HMRC, our bank, our accountants and other professional bodies.

We use and gather your personal information to comply with the 2007 Money Laundering Regulations, the Criminal Finances Act and for our internal records.

In order to process credit/debit card transactions, the bank or card processing agency may require us to verify your personal details for authorisation outside the EEA (European Economic Area).  Your information will not be transferred outside the EEA for any other purpose.

Keeping Your Information Secure

We look after your personal data by having security that’s appropriate for its nature and the harm that might result from a breach of security.

We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the EU General Data Protection Regulation.

We don’t ask you for any more information than we need, and we don’t keep your information for any longer than we need to.

We take reasonable steps to keep your details up to date and accurate. Please bear in mind that we may hold on to your records after we’ve stopped our service to you. This is to make sure we have an effective audit trail and to comply with legislative requirements.

Your Rights

You can:-

Ask in writing that we provide you with the information we hold about you.

Ask in writing that we rectify incorrect information we may hold.

Ask us in writing to stop or not start processing personal data.

Tell us not to use information about you for direct marketing. We only operate an Opt-In process to our marketing material. We’ll continue to send you information as necessary to comply with legislation or regulations.Write to us asking us to make sure that no decision we take (or that is taken on our behalf) which significantly affects you is based only on the automated processing of your information.

Ask in writing for your information we hold to be erased.

Ask that we provide you with your data we hold in a portable electronic format.

Check, update or remove your personal details by writing to the address detailed below. 

We do not collect sensitive information about you except when you specifically knowingly provide it or provide your express permission to seek it from other parties.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.

We do not conduct any automated profiling based on the information we hold.

Data Breach Reporting

We will report a personal data breach to the relevant supervisory authority. We will do this within 72 hours of becoming aware of the breach, where feasible.

If the breach is likely to result in a high risk of adversely affecting your rights and freedoms, we will also inform you without undue delay.

We endeavour to have robust breach detection, investigation and internal reporting procedures in place that will facilitate decision-making about whether we notify the relevant supervisory authority and the affected individuals.

Cookies and Web Browsers

Our website does not capture or store personal information, other than what you tell us when submitting a form.

We may track the number of visitors to the website, but this tracking will not identify you and we may also monitor information that is sent to our website.

We use a technology called “cookies” as part of a normal business procedure to track patterns of behaviour of visitors to our site.  A cookie is an element of data that our Website sends to your browser which is then stored on your system.  Any information collected in this way can be used to identify you unless you change your browser settings.

You have a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and delete cookies and controls from some third-party analytics service providers to opt out of data collection through web beacons and similar technologies.

Our website contains links to other sites, and we’re not responsible for the contents of any of these other websites. You should always read the privacy statements and terms of use whenever you go into a linked website.

WEBSITE DISCLAIMER

Mulderrigs Solicitors excludes to the fullest extent permitted by law all warranties of any kind, implied, express or otherwise and makes no claims, promises or guarantees about the accuracy, completeness, or adequacy of the contents of this Website. You acknowledge that any reliance on material found on this Website will be at your own risk. Mulderrigs Solicitors expressly disclaims liability for any interruptions, restrictions or delays of this Website. Access to the Website may be interrupted, restricted or delayed at any time for any reason. You may be offered a number of automatic links to other websites which may interest you. Any accessed via links from this Website are not covered by this Privacy Policy. Mulderrigs Solicitors has no control over third party websites accessible via links included on this Website and therefore accepts no responsibility for or liability in respect of the content of those Websites. You acknowledge that use of any automatic links to these websites is entirely at your own risk.

Whilst Mulderrigs Solicitors takes all reasonable steps to ensure the protection of personal information obtained by us, we cannot guarantee the security of any information sent to us on-line as the internet is not a secure medium and should not be used to send confidential or sensitive information.

TO THE FULLEST EXTENT PERMITTED BY LAW MULDERRIGS SOLICITORS HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY WHATSOEVER (INCLUDING LIABILITY FOR CONSEQUENTIAL LOSS OR LOSS OF PROFIT) HOWSOEVER ARISING FROM THE USE OF INFORMATION CONTAINED ON THIS WEBSITE AND / OR FROM THE USE OF THE REAL-TIME CHAT SESSIONS WHETHER DUE TO INACCURACY, ERROR, OMISSION OR ANY OTHER CAUSE AND WHETHER ON THE PART OF MULDERRIGS SOLICITORS OR ITS SERVANTS, AGENTS OR ANY OTHER PERSON.

COPYRIGHT NOTICE

Copyright subsisting in the contents of this Website, including without limitation all trade marks, text, graphics and information, is owned by Mulderrigs Solicitors , save where expressly stated. Copying or reproduction of the whole or any part of this Website in any form, including electronic media, is expressly prohibited save that you may print or download to a local hard disk extracts for your own personal use, provided that you acknowledge www.mulderrigs.co.uk as the source of the material.

General

We may change these terms without telling you but we will publish any changes we make on our website, so please check from time to time to make sure you’ve seen the latest version of our terms.

Mulderrigs Solicitors Ltd is registered in England and Wales as company number 5294622.  A list of directors can be obtained at the company’s registered office which appears below.

HOW TO CONTACT MULDERRIGS SOLICITORS

Contact Address: Data Protection Officer, Paul Mulderrig, Mulderrigs Solicitors Ltd Limited, 72 Bank Street, Rawtenstall, BB4 8EG

T: 01706 222852

E: paul@mulderrigs.co.uk