Claim Against A Hair Salon For Bleaching Disaster

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Claim Against A Hair Salon For Bleaching Disaster

Mulderrigs represented Michelle O’Driscoll from Leeds in a claim against a hair salon.

Michelle has dark hair which she had been dyeing red.

She wanted to go blonde and her hairdresser assured her that it could be done in one sitting without any problems.

The hairdresser didn’t carry out any skin tests or strand tests before starting work.

Michelle ended up being in the salon for over eight hours during which time the stylist applied three lots of bleach.

As a result Michelle’s hair was  weakened and brittle.

In addition to that her hair began snapping off, and her scalp became very painful and blistered.

inexperienced or careless hairdressers sometimes make repeated applications of bleach in an effort to correct a mistake.

It is one of the most common and the most dangerous mistakes hairdressers can make.

Mulderrigs have handled over 300 successful claims against hairdressers in similar situations.

So we were happy to take on Michelle’s claim against the negligent salon.

And we agreed to act on “no win no fee” terms.

Michelle gave us a very detailed statement and she had clear “before” and “after” phototgraphs which proved the damage.

We also obtained evidence from a trichologist (a hair expert) who confirmed that the damage was caused by the hairdresser’s negligence.

But the salon’s insurers denied any liability.

So we brought court proceedings against the salon on behalf of our client.

As the case approached a trial the insurers agreed to negotiate.

Michelle accepted an offer of £8500 in compensation for the damage to her hair.