Hair Claim – £5700 Compensation for Hair Damaged By Perm
Diana Treadwell from Surrey went to a salon for a soft-curl perm.
But the hairdresser carelessly failed to carry out a strand-test on her hair before applying the product.
As a result she was left with with dry, frizzy hair.
Hairdressers have a legal duty to take care for the safety of their clients.
This duty includes things like testing the client’s skin or testing their hair before applying dangerous chemicals.
Mulderrigs have dealt with hundreds of successful hair claims, including lots of perm claims just like Diana’.
So were satisfied that the hairdresser was negligent in this case and we agreed to act on “no win no fee” terms.
The success of most hair claims is almost entirely dependent on having helpful evidence from a hair expert (a trichologist).
In Diana’s case the trichologist provided a very helpful report confirming that the perm had caused the damage.
The expert also said that it would take over three years for Diana’s hair to grow back to normal.
But the insurers for the hairdresser still denied any responsibility.
So we issued court proceedings against the hairdresser.
The insurers for the salon then agreed to negotiate as the case was approaching a trial.
Diana accepted an offer of £5,700 in compensation for the damage to her hair.