Compensation for Hair Damaged By Perm – £5700 Settlement
Diana Treadwell from Surrey went to a salon for a soft-curl perm.
But the sylist carelessly failed to carry out a strand-test on her hair before applying the product.
As a result she was left with with dry, frizzy hair.
Hairdressers have a legal duty to take care for the safety of their clients.
This duty includes things like testing the client’s skin or testing their hair before applying dangerous chemicals.
We were satisfied that the hairdresser was negligent in this case
So we took on her case and agreed to act on “no win no fee” terms.
The insurers for the salon denied any responsibility.
So we brought court proceedings against the hairdresser.
A trichologist (a hair expert) provided a report saying it would take over three years for the hair to return to normal.
The insurers for the salon agreed to negotiate as the case was approaching a trial.
Diana then accepted an offer of £5,700 in compensation for the damage to her hair.