What steps should I take right now?
Take pictures of the scene of the accident as soon as possible.
It would be helpful to put something like a 5op piece, or a ruler into the picture in order to give it scale. It would also be helpful to step back and take a picture that shows the nearest landmark (a shope, house, post box etc) so that we can prove exactly where it is.
Make a note of the location (the address or the name of the nearest shop)
Get in touch for some free initial advice!
We can usually tell you in one short phone call whether you have grounds for bringing a claim. And if it is worth going ahead, we will be able to tell you exactly what’s involved.
Can I claim for a trip, slip or fall in a shop or supermarket?
If you have been injured by a trip, slip or fall in a supermarket, shop or public building you may be entitled to claim compensation.
The occupiers of the premises have a legal duty to take care of your safety while you are on their premises (S.2 Occupiers’ Liability Act 1957).
They ought to keep the paths and walkways inside (and outside) their premises in a safe condition, and if they fail to do so you may be entitled to claim compensation.
The classic examples in a supermarket involve:
-Slips on spillages – yoghurt, milk, juice, squashed fruit – that haven’t been cleared up
-Slips on wet floors when cleaning and mopping has taken place, without warning signs displayed
-Slips on snow and ice in the car parks and driveways, which haven’t been properly cleared
The occupiers don’t have to be perfect – their duty is to take “reasonable” steps.
But the courts will take account of the fact that you have been invited onto their premises to buy things from them.
The courts also understand that you may be distracted by displays, promotions and other advertising, which grab your attention.
Can I claim for a trip, slip or fall in the street?
Typically, these cases involve people tripping and falling over dangerous flag-stones, raised manhole covers and other dangerous obstructions on the pavement or in the street.
Councils have a legal duty to maintain the roads and pavements in their area (S.41 Highways Act 1980).
Where the council fail to take reasonable steps to maintain the roads or repair defects it may be possible to claim compensation if an accident occurs.
These cases can be difficult – If the council can show that they have a reasonable system of maintenance and inspection (and they always claim they have!) they may be able to avoid any liability.
So it is important to get an expert solicitor involved as soon as possible, in order to pursue the necessary investigations.
Can I claim for a trip, slip or fall at work?
Your employer has a legal duty to take care for your safety in the workplace, and a duty to keep all floor areas, stairs, passageways, car parks etc. safe and free from hazardous substances (Reg. 12 The Workplace (Health, Safety and Welfare Regulations 1992).
If you are injured in a tripping, slipping or falling accident at work because your employer has not met this legal duty you may be able to claim compensation for your injuries.
These cases often arise from:
-People having to work in cluttered and untidy conditions, where they end up falling over equipment or stock
-Falls on dangerous stairs where there are loose treads, dangerous floor coverings or poor lighting
-Falls on wet floors where spillages have not been cleaned up, or where mopping has been done without any warning signs
-Slips on untreated ice and snow in the driveways and car parks at work.
How do I claim?
If you get in touch we will be able to tell you within a few minutes whether or not your case is worth investigating.
The government has recently introduced an online system to handle lots of tripping and slipping claims, which has helped to simplify and speed up the process.
All parties also have to abide by the terms of the Pre-Action Protocol for Personal Injury Claims, which encourages both sides to settle the case without court proceedings if possible.
We will obtain all the necessary evidence about the circumstances of your accident, including statements from you and any witnesses.
We will also obtain expert medical evidence in relation to your injury, and details of any loss of earnings and other financial losses.
In cases, where the insurers refuse to negotiate sensibly, we are very experienced in the conduct of court proceedings.
But, even in difficult tripping and slipping claims, where court proceedings are necessary, the vast majority of our cases are settled on favourable terms before we ever get to a trial.
How much compensation could I get?
As you might expect, the amount of compensation in tripping and slipping cases depends on the extent of the damage.
The biggest considerations are the extent of any injuries, and the amount of any financial losses e.g loss of wages
We will consider these very carefully with you before advising you how much you can expect to receive in compensation.
In our recent tripping and slipping cases the level of settlement has ranged between £3,500 and £170,000!
How long will it take?
Most of our tripping and slipping claims are concluded within 12-18 months of the initial call.
This is because:
-These cases are often defended by the insurers
-It is also necessary to gather expert medical evidence about the damage
-We often have to bring court proceedings for our clients in order to get the right amount of compensation for them.
But we won’t get our fees until the case is finished, so we will get on with things as quickly as we can!
How much will it cost
If you ask us to deal with your case we will discuss the fee arrangements clearly and carefully before asking you to sign our terms and conditions.
Although other fee arrangements are available, “no win no fee” is usually the best option for our clients.
There are no “upfront” fees, no hidden charges, and we will never leave you out of pocket.
Most importantly, if you lose the case you pay nothing at all.
We have never had a complaint from a client in relation to fees.
Why choose Mulderrigs?
We have been representing clients in tripping and slipping claims for many years, and have dealt with hundreds of successful cases in the last twenty five years.
We promise to speak to you in plain English.
We have held the Law Society’s LEXCEL quality mark since 2002 (only around 5% of solicitors have this recognition)
Our client feedback is amazing – In our most recent survey 97% of our clients described our service as good or excellent.